Below you will find the most frequently asked questions our team at Brothers Moving & Storage receives on a regular basis. If you don't see the answer to your question below. Please do not hesitate to contact us and one of our knowledgeable customer service representatives will be happy to assist you with any questions you may have.
Yes. Brothers Moving & Storage has the required licensing and insurance to operate in Wisconsin. We recommend people who are looking for movers to do some research on the moving company that will be handling their valued possessions by obtaining the moving companies DOT# and entering at http://safer.fmcsa.dot.gov/CompanySnapshot.aspx. Feel free to check us out. DOT#2301274 if you have any further questions please contact us.
Yes. One of the benefits that sets us apart from other local moving companies is that we perform Saturday moves at no extra charge.
We accept cashier checks, cash, debit and credit cards. There will be a 3% administration fee on all debit/credit card transactions.
Although at Brothers Moving & Storage there are no hidden charges. We charge from the time the movers leave our facility until the time the movers return to our facility on all full service and labor only moves. There is a 10% fuel surcharge that will be applied (within 30 miles of our shop) and 12% fuel surcharge (outside of 30 miles of our shop) to all jobs. The fuel surcharge percentage is calculated based off of the total labor charges. All jobs a subject to a 3-hour minimum.
Yes. All of our movers come equipped with tools to disassemble and reassemble your furniture if needed. Due to insurance reasons our movers are unable to dismount any items off any walls.
No. Some companies shrink wrap furniture. Brothers Moving & Storage refrains from that practice due to possible condensation forming in warm conditions that can ruin the finish on the furniture. Instead all of our movers pad wrap your furniture with moving blankets free of charge to avoid damage to your belongings.
Yes. Brothers Moving & Storage has a full service, climate-controlled storage facility that is a perfect solution for those in need of extra storage space to keep important household items. Our facility has central surveillance and is monitored by video to ensure security.to see how Brothers Moving & Storage can help you with your storage needs.
Brothers Moving & Storage gives the customer three choices. (1) The customer can take those items themselves. (2) Brothers Moving & Storage can supply and pack those items in the appropriate boxes to ensure safety during transit. (There would be an extra charge for the material) or (3) Brothers Moving & Storage can pad wrap the items in moving blankets, but would not be responsible for any damage to the items due to not being packed properly in approved boxes.
Yes. We understand surprises pop up unexpectedly that may call for movers at the last minute. Give us a call and we will try the best we can to accomadate your last minute move.
Although tipping the movers is not expected, it is greatly apreciated.
Yes. You can leave clothing in your dresser, we do ask that you remove any breakables, valuables or leakables. If dresser is going into storage we would ask that you pack the contents and leave the dresser empty.